It is the customers responsibility to file a claim with the carrier if the products are received damaged, broken, lost or stolen.Īll sales are final. As such, we are not be responsible for items damaged, broken or delayed/lost/stolen due to USPS or UPS. We pack our crystals with the utmost care. Packages are shipped from Nebraska with USPS or UPS, Monday thru Friday.
Our priority is to have your crystals arrive to you safely and fully intact. Each item purchased will be individually wrapped to ensure full protection of the products.Īll orders are typically shipped within 2-4 business days.